FAQs
What is the return policy?
Our goal is for every customer to be satisfied with their purchase. However, because we follow a made-to-order process our sales are final. We are more than happy to accommodate and accept size exchanges within 14 days of purchase, once per order.
Please do not remove the hang tag. Once the tag is removed, the item is no longer eligible for return/exchange. Trying it on for sizing is welcome; however, items that have been worn or used cannot be returned.
Contact us to rectify any issues.
When will I get my order?
We will work quickly to ship your order as soon as possible.
Because we are made-to-order, it may take a bit of your patience while we create something special. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What does made-to-order mean?
We believe exceptional pieces should be created with care, not taken from a shelf.
Once your order is placed, your item is carefully crafted just for you in Los Angeles. This allows us to focus on the details that matter most, delivering something beautifully considered and uniquely yours.
Thank you for your patience while we create something special for your little one.
Where are your products manufactured?
Our products are currently manufactured in Los Angeles. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.